Triton MAKO 2000 Operation Manual User Manual

MAKO® MODEL 2000CASH DISPENSER OPERATION MANUALVersion 4.1TDN 07102-00010 09/00COPYRIGHT NOTICECopyright © 2000 Triton Systems , Inc. All rights

1-2SECTION 1 - INTRODUCTIONTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALWHAT’S IN THIS MANUALThis manual describes all operating features o

5-60SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: SURCHARGE MODEFACTORY DEFAULT: N/AACCESS INSTRU

5-61SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: SURCHARGE PERCENTFACTORY DEFAULT: ‘0’ / LES

5-62SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: ENABLE/DISABLE SURCHARGEFACTORY DEFAULT: DI

5-63SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: SURCHARGE LOCATIONFACTORY DEFAULT: BEGINNINGACC

5-64SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: BLOCK ISO’SFACTORY DEFAULT: NONEACCESS INSTRUCT

SECTION 5 - MANAGEMENT FUNCTIONS5-65TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALTo enter or change an ISO go to the SELECT ISO TO CHANGE s

5-66SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: SURCHARGE AMOUNTFACTORY DEFAULT: ‘$0.00’ACCESS

5-67SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: CASSETTE SETUPFACTORY DEFAULT: N/A1.) Select

5-68SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: INTERNATIONAL CURRENCYFACTORY DEFAULT: COUN

5-69SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: MAXIMUM AMOUNTFACTORY DEFAULT: ‘$500.00’ACCESS

TRITON SYSTEMS, INC.1-3SECTION 1 - INTRODUCTIONMAKO CASH DISPENSER OPERATION MANUALSection 9 - Customer TransactionsThis Section provides diagrams whi

5-70SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: MULTIPLE AMOUNTFACTORY DEFAULT: ‘$0.00’ACCE

5-71SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: EXTENDED AMOUNTFACTORY DEFAULT: DISABLEDACCESS

5-72SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: FAST CASH AMOUNTFACTORY DEFAULT: PROCESSOR-SPEC

5-73SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: KEY MANAGEMENTFACTORY DEFAULT: N/AACCESS INSTRU

5-74SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: ENTER MAC MASTER KEYFACTORY DEFAULT: PROCES

SECTION 5 - MANAGEMENT FUNCTIONS5-75TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALNormally, the MAC MASTER KEY contains only one part. Howe

5-76SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: ENTER PIN MASTER KEYFACTORY DEFAULT: PROCESS

SECTION 5 - MANAGEMENT FUNCTIONS5-77TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALThe CHECK DIGIT that appears after all parts of the PIN MA

5-78SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: INJECT MASTER KEYFACTORY DEFAULT: N/AACCESS INS

5-79SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: ENTER MAC WORKING KEYFACTORY DEFAULT: PROCES

1-4SECTION 1 - INTRODUCTIONTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALBALANCING DAILY TRANSACTIONSMako keeps track of all transactions an

SECTION 5 - MANAGEMENT FUNCTIONS5-80TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALThe CHECK DIGIT that appears after all parts of the MAC WO

5-81SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: ENTER PIN WORKING KEYFACTORY DEFAULT: PROCE

SECTION 5 - MANAGEMENT FUNCTIONS5-82TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALThe CHECK DIGIT that appears after all parts of the PIN WO

5-83SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: DOWNLOAD WORKING KEYSFACTORY DEFAULT: PROC

5-84SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: TELEPHONEFACTORY DEFAULT: N/AACCESS INSTRUCTION

5-85SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: PRIMARY NUMBERFACTORY DEFAULT: NONEACCESS INSTR

5-86SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: BACKUP NUMBERFACTORY DEFAULT: NONEACCESS INSTRU

5-87SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: DATAPAK ACCESS CODEFACTORY DEFAULT: OFFACCE

5-88SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: PREDIAL ON/OFFFACTORY DEFAULT: OFFACCESS INSTRU

5-89SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: COMPUSERVE IDFACTORY DEFAULT: NONEACCESS INSTRU

SECTION 2FEATURES

5-90SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: MODEM SETUPFACTORY DEFAULT: N/AACCESS INSTRUCTI

5-91SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: DIAL MODEFACTORY DEFAULT: ‘DTMF’ACCESS INSTRUCT

5-92SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: DIAL RATEFACTORY DEFAULT: ‘FAST’ACCESS INSTRUCT

5-93SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: BAUD RATEFACTORY DEFAULT: ‘1200’ACCESS INSTRUCT

5-94SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: MODEM SETUP STRINGFACTORY DEFAULT: MODEM-SPECIF

5-95SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: RESET/TEST MODEMFACTORY DEFAULT: N/AACCESS INST

5-96SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: MORE (TERMINAL PARAMETERS)FACTORY DEFAULT: N/

5-97SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: ADJUST CONTRASTFACTORY DEFAULT: CONTRAST: Mid-R

5-98SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: RECEIPT OPTIONFACTORY DEFAULT: DISABLEDACCESS I

5-99SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: TRITON CONNECTFACTORY DEFAULT: DISABLEDACCESS I

2-2SECTION 2 - FEATURESTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALMAKO CASH DISPENSERThe general features of the Mako Cash Dispenser are

5-100SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: PRIMARY NUMBERFACTORY DEFAULT: NONEACCESS INST

5-101SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: BACKUP NUMBERFACTORY DEFAULT: NONEACCESS INSTR

5-102SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: ALARM NUMBERSFACTORY DEFAULT: N/AACCESS INST

5-103SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: PRIMARY ALARM NUMBERFACTORY DEFAULT: NONEA

5-104SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: BACKUP ALARM NUMBERFACTORY DEFAULT: NONEAC

5-105SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: ENABLE/DISABLE CALL BACKFACTORY DEFAULT: ENA

5-106SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: ENABLE/DISABLE TRITON CONNECTFACTORY DEFAULT:

5-107SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: ATM MONITORINGFACTORY DEFAULT: N/AACCESS INSTR

5-108SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: STATUS MONITORINGFACTORY DEFAULT: DISABLEDACCE

5-109SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: HEARTBEAT MESSAGEFACTORY DEFAULT: DISABLED

2-3SECTION 2 - FEATURESTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL• 256-Color Ad Graphic Display SupportATM Software Release 4.1 delivers

SECTION 5 - MANAGEMENT FUNCTIONS5-110TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALOnce the Heartbeat Message call feature is enabled at the

SECTION 5 - MANAGEMENT FUNCTIONS5-111TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALTerminal is Turned Off or Power Has FailedIf the terminal

5-112SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: AD SCREENSFACTORY DEFAULT: ENABLEDACCESS INSTR

5-113SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: COMMUNICATION HEADERFACTORY DEFAULT: PROC

5-114SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: MORE (TERMINAL PARAMETERS)FACTORY DEFAULT:

5-115SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: ALARM THRESHOLDSFACTORY DEFAULT: OFFACCESS INST

5-116SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: SET LOW CASH THRESHOLDFACTORY DEFAULT: 0ACCE

5-117SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: SET JOURNAL THRESHOLDFACTORY DEFAULT: 0ACCES

5-118SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: SET SCHEDULED JOURNALFACTORY DEFAULT: 0ACCES

5-119SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: VIEW/MODIFY OPTIONSFACTORY DEFAULT: N/AACCESS

2-4SECTION 2 - FEATURESTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL• Exit MessageThis feature allows a message to be displayed to the cust

5-120SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: ACTIVATEFACTORY DEFAULT: N/AACCESS INSTRUCTION

5-121SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: DEACTIVATEFACTORY DEFAULT: N/AACCESS INSTRUCTI

5-122SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: SELECT FEATURE NUMBERFACTORY DEFAULT: N/A

5-123SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: DATE / TIME FUNCTIONSFACTORY DEFAULT: N/AACCES

5-124SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: SET DATE FORMATFACTORY DEFAULT: MM/DD/YYA

5-125SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: SET DATE / TIMEFACTORY DEFAULT: N/AACCESS INST

5-126SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: SET DATEFACTORY DEFAULT: N/AACCESS INSTRUCTION

5-127SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: SET TIMEFACTORY DEFAULT: N/AACCESS INSTRUCTION

5-128SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: TRANSACTION TYPESFACTORY DEFAULT: ONACCESS INST

5-129SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: ACCOUNT TYPESFACTORY DEFAULT: ONACCESS INSTRUCT

2-5SECTION 2 - FEATURESTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALNormally, journal data is printed by the unit’s receipt printer, but wi

SECTION 6MAINTENANCE

6-2SECTION 6 - MAINTENANCETRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL*** WARNING ***No attempt should be made by the user to repair or se

6-3TRITON SYSTEMS, INC.SECTION 6 - MAINTENANCEMAKO CASH DISPENSER OPERATION MANUALREPLENISHING THE RECEIPT PAPERNOTE:This operation can be completed w

6-4SECTION 6 - MAINTENANCETRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL3. Push the paper spool (or partial roll of paper) from its location

6-5TRITON SYSTEMS, INC.SECTION 6 - MAINTENANCEMAKO CASH DISPENSER OPERATION MANUAL6. Place the paper roll and paper spool back on the paper bracket by

6-6SECTION 6 - MAINTENANCETRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALTHIS PAGE INTENTIONALLY LEFT BLANK.

SECTION 7JOURNAL ENTRIES

7-2SECTION 7 - JOURNAL ENTRIESTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALJOURNAL ENTRIESJournal entries are printed on a per transaction

SECTION 8ERROR RECOVERY

2-6SECTION 2 - FEATURESTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL• International Monetary SupportThis feature allows installation and se

SECTION 8 - ERROR RECOVERY8-2TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALINTRODUCTIONThe Mako Dispenser operating system determines the op

8-3TRITON SYSTEMS, INC.SECTION 8 - ERROR RECOVERYMAKO CASH DISPENSER OPERATION MANUALRESETTING THE CASH DISPENSERIn the “OUT OF SERVICE” mode of opera

SECTION 8 - ERROR RECOVERY8-4TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALAfter resetting the Dispenser, the RESET ERROR/MANAGEMENT Menu (r

8-5TRITON SYSTEMS, INC.SECTION 8 - ERROR RECOVERYMAKO CASH DISPENSER OPERATION MANUAL1-8ELBATSERUDECORPYREVOCERRORREsutatS/rorrEedoCgninaeMsnoitcAdedn

SECTION 8 - ERROR RECOVERY8-6TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL1-8ELBATSERUDECORPYREVOCERRORREsutatS/rorrEedoCgninaeMsnoitcAdedn

8-7TRITON SYSTEMS, INC.SECTION 8 - ERROR RECOVERYMAKO CASH DISPENSER OPERATION MANUAL1-8ELBATSERUDECORPYREVOCERRORREsutatS/rorrEedoCgninaeMsnoitcAdedn

SECTION 8 - ERROR RECOVERY8-8TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL1-8ELBATSERUDECORPYREVOCERRORREsutatS/rorrEedoCgninaeMsnoitcAdedn

8-9TRITON SYSTEMS, INC.SECTION 8 - ERROR RECOVERYMAKO CASH DISPENSER OPERATION MANUAL1-8ELBATSERUDECORPYREVOCERRORREsutatS/rorrEedoCgninaeMsnoitcAdedn

SECTION 8 - ERROR RECOVERY8-10TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL1-8ELBATSERUDECORPYREVOCERRORREsutatS/rorrEedoCgninaeMsnoitcAded

8-11TRITON SYSTEMS, INC.SECTION 8 - ERROR RECOVERYMAKO CASH DISPENSER OPERATION MANUAL1-8ELBATSERUDECORPYREVOCERRORREsutatS/rorrEedoCgninaeMsnoitcAded

2-7SECTION 2 - FEATURESTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFormatting Graphics Memory from a Triton Connect Host ComputerThe firs

SECTION 8 - ERROR RECOVERY8-12TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL1-8ELBATSERUDECORPYREVOCERRORREsutatS/rorrEedoCgninaeMsnoitcAded

8-13TRITON SYSTEMS, INC.SECTION 8 - ERROR RECOVERYMAKO CASH DISPENSER OPERATION MANUAL1-8ELBATSERUDECORPYREVOCERRORREsutatS/rorrEedoCgninaeMsnoitcAded

SECTION 8 - ERROR RECOVERY8-14TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL1-8ELBATSERUDECORPYREVOCERRORREsutatS/rorrEedoCgninaeMsnoitcAded

8-15TRITON SYSTEMS, INC.SECTION 8 - ERROR RECOVERYMAKO CASH DISPENSER OPERATION MANUAL2-8ELBATSEDOCRORRERESNEPSIDOKAMEX X X X X X X X XEDOCNOITPIRCSED

SECTION 8 - ERROR RECOVERY8-16TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL3-8ELBATSEDOCRORRESUOENALLECSIMsutatS/rorrEedoCgninaeMsnoitcAded

SECTION 9CUSTOMER TRANSACTIONS

SECTION 9 - CUSTOMER TRANSACTIONS9-2TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALINTRODUCTIONThe daily operation of the Mako Terminal is qu

9-3TRITON SYSTEMS, INC.SECTION 9 - CUSTOMER TRANSACTIONSMAKO CASH DISPENSER OPERATION MANUALFigure 9-1. Withdrawal Transaction.Customer inserts cardat

SECTION 9 - CUSTOMER TRANSACTIONS9-4TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALCustomer inserts cardat Welcome Screen.Customer removescar

9-5TRITON SYSTEMS, INC.SECTION 9 - CUSTOMER TRANSACTIONSMAKO CASH DISPENSER OPERATION MANUALCustomer inserts cardat Welcome Screen.Customer removescar

iiMAKO CASH DISPENSER OPERATION MANUALTRITON SYSTEMS, INC.FCC COMPLIANCEWarning:Changes or modifications to this unit not expressly approved by the pa

2-8SECTION 2 - FEATURESTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL• Receipt Printer GraphicsTriton Connect Software Release 1.8 or higher

APPENDIX AMECHANICAL COMBINATION LOCKINSTRUCTIONS

A-2TRITON SYSTEMS, INC.APPENDIX A - MECHANICAL COMBINATION LOCK INSTRUCTIONSMAKO CASH DISPENSER OPERATION MANUALABOUT THE DIALThere are two marks on t

A-3TRITON SYSTEMS, INC.APPENDIX A - MECHANICAL COMBINATION LOCK INSTRUCTIONSMAKO CASH DISPENSER OPERATION MANUALCHANGING THE COMBINATIONSelect three n

APPENDIX BELECTRONIC COMBINATION LOCKINSTRUCTIONS

B-2TRITON SYSTEMS, INC.APPENDIX B - ELECTRONIC COMBINATION LOCK INSTRUCTIONSMAKO CASH DISPENSER OPERATION MANUALENTERING THE COMBINATIONThe electronic

APPENDIX CWARRANTY AND REPAIRPOLICIES/PROCEDURES

C-2TRITON SYSTEMS, INC.APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURESMAKO CASH DISPENSER OPERATION MANUALNoticesCopyright ©1998 - Triton Systems

C-3TRITON SYSTEMS, INC.APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURESMAKO CASH DISPENSER OPERATION MANUALTRITON SYSTEMS, Inc.

2-9SECTION 2 - FEATURESTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL• Color Display OptionThe Mako Dispenser can be equipped with an option

C-4TRITON SYSTEMS, INC.APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURESMAKO CASH DISPENSER OPERATION MANUALOther ClaimsShipping DamageAll equipmen

C-5TRITON SYSTEMS, INC.APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURESMAKO CASH DISPENSER OPERATION MANUALTriton’s Technical Services DepartmentT

C-6TRITON SYSTEMS, INC.APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURESMAKO CASH DISPENSER OPERATION MANUALCONTACT INFORMATIONTRITON SYSTEMS, INC.

INDEX

I-2TRITON SYSTEMS, INC.INDEXMAKO CASH DISPENSER OPERATION MANUALAACCOUNT NUMBER 7-2ACCOUNT TYPE 2-4ACCOUNT TYPES 5-129ACCOUNT TYPES 2-4ACTIVATE 5

I-3TRITON SYSTEMS, INC.INDEXMAKO CASH DISPENSER OPERATION MANUALENGLISH/INGLES 5-27ENTER COMMS. KEY 5-83ENTER LEVEL PRIZE MSG. 5-43ENTER MASTER KEY

I-4TRITON SYSTEMS, INC.INDEXMAKO CASH DISPENSER OPERATION MANUALMASTER PASSWORD 5-35, 5-36MASTER PASSWORD 3-5, 3-6, 5-35MAXIMUM AMOUNT 5-69MAXIMUM

I-5TRITON SYSTEMS, INC.INDEXMAKO CASH DISPENSER OPERATION MANUALSPANISH/ESPANOL 5-28STATUS 5-16STATUS CHECK 8-2STATUS MONITORING 5-108STATUS MONIT

2-10SECTION 2 - FEATURESTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALOnce selected, the Mako Dispenser can accept the entry of extended amo

SECTION 3OPERATION AND SETUP

3-2TRITON SYSTEMS, INC.SECTION 3 - OPERATION AND SETUPMAKO CASH DISPENSER OPERATION MANUALBASIC OPERATIONThis chapter describes the basic operation an

3-3TRITON SYSTEMS, INC.SECTION 3 - OPERATION AND SETUPMAKO CASH DISPENSER OPERATION MANUAL If you do not select a menu choice within 30 secondsthe Mak

3-4TRITON SYSTEMS, INC.SECTION 3 - OPERATION AND SETUPMAKO CASH DISPENSER OPERATION MANUALThe first character on the first key (0-9) you press after t

3-5TRITON SYSTEMS, INC.SECTION 3 - OPERATION AND SETUPMAKO CASH DISPENSER OPERATION MANUALThe <RIGHT ARROW> and <LEFT ARROW> keys are used

3-6TRITON SYSTEMS, INC.SECTION 3 - OPERATION AND SETUPMAKO CASH DISPENSER OPERATION MANUAL**NOTE**The operator of the Mako Dispenser must change the M

3-7TRITON SYSTEMS, INC.SECTION 3 - OPERATION AND SETUPMAKO CASH DISPENSER OPERATION MANUAL• Surcharge ModeSome networks allow a surcharge, or terminal

TRITON SYSTEMS, INC.iiiMAKO CASH DISPENSER OPERATION MANUALNOTICE:The Industry Canada label identifies certified equipment. This certification means

3-8TRITON SYSTEMS, INC.SECTION 3 - OPERATION AND SETUPMAKO CASH DISPENSER OPERATION MANUAL• MAC Master/Working KeysThe MAC MASTER KEY is used to decry

3-9TRITON SYSTEMS, INC.SECTION 3 - OPERATION AND SETUPMAKO CASH DISPENSER OPERATION MANUAL• Store MessageThe Store Message consists of up to four line

3-10TRITON SYSTEMS, INC.SECTION 3 - OPERATION AND SETUPMAKO CASH DISPENSER OPERATION MANUAL• Coupon OptionsCoupons are used for promotional purposes.

3-11TRITON SYSTEMS, INC.SECTION 3 - OPERATION AND SETUPMAKO CASH DISPENSER OPERATION MANUALSRETEMARAPPUTESOKAMRETEMARAP/NOITCNUFYROTCAFTLUAFEDEGAP.ONR

SECTION 4HANDLING CASSETTES

4-2SECTION 4 - HANDLING CASSETTESTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALMEDIA CONDITIONDocuments loaded into the note cassette must b

4-3TRITON SYSTEMS, INC.SECTION 4 - HANDLING CASSETTESMAKO CASH DISPENSER OPERATION MANUAL3. Lift the cassette up slightly, so that its rearbottom edge

4-4SECTION 4 - HANDLING CASSETTESTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL6. Place the cassette on a level, flat surface, ori-ented so

4-5TRITON SYSTEMS, INC.SECTION 4 - HANDLING CASSETTESMAKO CASH DISPENSER OPERATION MANUAL9. Lower the cassette onto the alignment pins.10. Lock the ca

ivMAKO CASH DISPENSER OPERATION MANUALTRITON SYSTEMS, INC.AVIS:L’étiquette d’Industrie Canada identific le matériel homologué. Cette étiquette certif

4-6SECTION 4 - HANDLING CASSETTESTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALTHIS PAGE INTENTIONALLY LEFT BLANK.

SECTION 5MANAGEMENT FUNCTIONS

SECTION 5 - MANAGEMENT FUNCTIONS5-2TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALINTRODUCTIONThis section describes the MANAGEMENT FUNCTIONS

SECTION 5 - MANAGEMENT FUNCTIONS5-3TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALThe ADMINISTRATION password allows access to a limited grou

SECTION 5 - MANAGEMENT FUNCTIONS5-4TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALManagement Functions Chart

5-5SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: MANAGEMENT FUNCTIONSFACTORY DEFAULT: N/AACCE

5-6SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: CLOSEFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:Sel

5-7SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: SCHEDULE CLOSEFACTORY DEFAULT: OFFACCESS INSTRUCT

5-8SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: CHANGE SCHEDULEFACTORY DEFAULT: N/AACCESS INSTRU

5-9SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: TRIAL CASSETTE BALANCEFACTORY DEFAULT: N/AACCE

TRITON SYSTEMS, INC.vCONTENTSMAKO CASH DISPENSER OPERATION MANUALSECTION 1 - INTRODUCTION ...

5-10SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: TRIAL CLOSEFACTORY DEFAULT: N/AACCESS INSTRUCT

5-11SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: DAY CLOSEFACTORY DEFAULT: N/AACCESS INSTRUCTIO

5-12SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: SEND TERMINAL TOTALSFACTORY DEFAULT: OFFACCESS

5-13SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: ENTER QTY. IN CASSETTEFACTORY DEFAULT: ‘0’ACCES

5-14SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: CASSETTE CLOSEFACTORY DEFAULT: N/AACCESS INSTRU

5-15SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: DIAGNOSTICSFACTORY DEFAULT: N/AACCESS INSTRUCTI

5-16SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: STATUSFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:1.

5-17SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: CLEAR DISPENSE ERRORFACTORY DEFAULT: N/AACCESS I

5-18SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: TEST DISPENSEFACTORY DEFAULT: N/AACCESS INSTRUCT

5-19SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: FORMAT MEMORY EXPANSION CARDFACTORY DEFAULT: N

viCONTENTSMAKO CASH DISPENSER OPERATION MANUALTRITON SYSTEMS, INC.FUNCTION: RESET/TEST MODEM...

5-20SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: TEST RECEIPT PRINTERFACTORY DEFAULT: N/AACCESS

5-21SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: VERSION #’SFACTORY DEFAULT: N/AACCESS INSTRUCT

5-22SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: MORE DIAGNOSTICSFACTORY DEFAULT: N/AACCESS INST

5-23SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: RESET/TEST MODEMFACTORY DEFAULT: N/AACCESS INST

5-24SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: MODEM SPEAKER ON/OFFFACTORY DEFAULT: OFFAC

5-25SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: SCAN CARDFACTORY DEFAULT: N/AACCESS INSTRUCTION

5-26SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: LANGUAGE/IDIOMAFACTORY DEFAULT: Country-specific

5-27SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: ENGLISH/INGLESFACTORY DEFAULT: N/AACCESS INSTRUC

5-28SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: SPANISH/ESPANOLFACTORY DEFAULT: N/AACCESS INSTR

5-29SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: ENABLE/DISABLE CUST. OPTIONFACTORY DEFAULT: ‘

TRITON SYSTEMS, INC.viiCONTENTSMAKO CASH DISPENSER OPERATION MANUALFUNCTION: KEY MANAGEMENT...

5-30SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: JOURNALFACTORY DEFAULT: N/AACCESS INSTRUCTIONS:

5-31SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: PRINT JOURNALFACTORY DEFAULT: N/AACCESS INSTRUC

5-32SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: CLEAR JOURNALFACTORY DEFAULT: N/AACCESS INSTRUC

5-33SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: PRINT LAST X ENTRIESFACTORY DEFAULT: N/AACCESS

5-34SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: PASSWORD MAINTENANCEFACTORY DEFAULT: N/

5-35SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: MASTER PASSWORDFACTORY DEFAULT: ‘123456’ACCESS

5-36SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: ADMINISTRATION PASSWORDFACTORY DEFAULT: ‘98

5-37SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: TERMINAL CONFIGURATIONFACTORY DEFAULT: N/

5-38SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: PRINTER SETTINGSFACTORY DEFAULT: N/AACCESS INST

5-39SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: SET PRINT LENGTHFACTORY DEFAULT: ‘35’ACCESS INS

viiiCONTENTSMAKO CASH DISPENSER OPERATION MANUALTRITON SYSTEMS, INC.FUNCTION: TRANSACTION TYPES ...

5-40SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: LOW RECEIPT PAPERFACTORY DEFAULT: ‘OUT OF SERVI

5-41SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: PRINTER GRAPHICSFACTORY DEFAULT: ENABLEDACCESS

5-42SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: RANDOM/LEVEL PRIZE COUPONSFACTORY DEFAULT: N/A

5-43SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: ENTER LEVEL PRIZE MSG.FACTORY DEFAULT: NONEACCE

5-44SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: ENTER RANDOM PRIZE MSG.FACTORY DEFAULT: NO

5-45SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: ENABLE/DISABLE COUPON AWARDSFACTORY DEFAULT: DI

5-46SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: SET LEVEL PRIZE AMOUNTFACTORY DEFAULT: ‘

5-47SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: SET RANDOM WINNING %FACTORY DEFAULT: ‘0%’ACCESS

5-48SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: CHANGE MESSAGESFACTORY DEFAULT: N/AACCESS INSTR

5-49SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: MARKETING MESSAGEFACTORY DEFAULT: NONEACCESS IN

SECTION 1INTRODUCTION

5-50SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: SURCHARGE MESSAGESFACTORY DEFAULT: ‘CUSTOM-D’AC

SECTION 5 - MANAGEMENT FUNCTIONS5-51TRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALERROR CONDITIONS:There are no error conditions directly as

5-52SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: WELCOME MESSAGEFACTORY DEFAULT: ‘WELCOME TO min

5-53SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: SURCHARGE OWNERFACTORY DEFAULT: NONEACCESS INST

5-54SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: EXIT MESSAGEFACTORY DEFAULT: ‘Thank’s for Using

5-55SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: STORE MESSAGEFACTORY DEFAULT: SEE NOTEACCESS IN

5-56SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: TERMINAL OWNERFACTORY DEFAULT: NONEACCESS INSTR

5-57SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUAL FUNCTION: TERMINAL PARAMETERSFACTORY DEFAULT: N/AACC

5-58SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: SET TERMINAL #FACTORY DEFAULT: NONEACCESS INSTR

5-59SECTION 5 - MANAGEMENT FUNCTIONSTRITON SYSTEMS, INC.MAKO CASH DISPENSER OPERATION MANUALFUNCTION: RESET SEQ #FACTORY DEFAULT: N/AACCESS INSTRUCTI